Case Management Services

Previously known as the Base Service Unit, the Service Coordination Unit provides case management services and crisis intervention to anyone 6 years of age and older receiving mental health services. Case managers help individuals access mental health programs and services such as housing, education, advocacy, vocational training, medical and legal needs. A liaison is maintained with Mayview State Hospital, St. Clair Hospital, and other local hospitals to coordinate discharge and follow-up services.

In addition to the services above, Chartiers offers specialized case management services to address the needs of the individual. Services may include:

Intensive Case Management (ICM)
Case managers work with a treatment team to help individuals identify strengths and goals which will enhance their quality of life. Case managers assist them in achieving these identified goals. Services are available 24 hours per day for individuals who require intense and immediate services.

Resource Coordination (RC)
This program focuses on services similar to the ICM, but with a population whose behavioral health needs are somewhat less demanding. Resource Coordinators help individuals establish goals and find resources in the community to assist them in achieving their goals. A 24 hour emergency service is available.

Alternatives Benefiting Clients (ABC)
The Service Coordination Unit provides funding to individuals with mental illness and their families for special needs in behavioral management, therapeutic instruction and tutoring, and adaptive equipment. Funding is limited.

Emergency Phone Consultation
Staff offer supportive counseling, crisis intervention, and referral services to individuals, their families, and community medical and safety personnel. For 24-hour emergency service call (412) 221-3302.

For more information on Chartiers Case Management Services, please call (412) 221-3302, extension 159.